Privacy Policy

Last Updated: March 23,  2024

This Privacy Policy explains how haussecouture.com (“we”, “us”, or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit or make purchases through our website haussecouture.com (“Website”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect various types of information from and about users of our Website, including:

• Personal Information: such as name, email address, postal address, phone number, and payment information.
• Browsing Information: including IP addresses, browser types, operating systems, and other usage details.
• Cookies and Similar Technologies: to enhance your experience on our Website and for analytics purposes.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders: We use your personal information to process and fulfill your orders, including verifying your identity, processing payments, and delivering products.
• Providing customer support: We use your information to provide customer support and respond to inquiries, including addressing questions about products or services, resolving complaints, and troubleshooting technical issues.
• Communicating with you: We may use your contact information to communicate with you about your orders, account updates, promotional offers, and other relevant information related to our products or services.
• Improving our Website: We analyze usage data and feedback to improve the functionality, design, and performance of our Website, as well as to develop new products and services.
• Marketing and advertising: With your consent, we may use your personal information to send you marketing communications, such as newsletters, special offers, and promotional materials. You have the right to opt-out of receiving such communications at any time.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a Contract: We process your personal information to fulfill our obligations to you under any contract we have with you, such as processing orders and providing customer support.
• Consent: We may process your personal information based on your consent, which you may withdraw at any time. For example, we may seek your consent before sending you marketing communications or using cookies.
• Legal Compliance: We may process your personal information to comply with legal obligations, such as tax or accounting requirements.
• Legitimate Interests: We may process your personal information based on our legitimate interests, such as improving our products and services, preventing fraud, and protecting our legal rights.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, fulfilling orders, and providing other services. These service providers are contractually obligated to use your personal information only as necessary to provide the services and to comply with applicable data protection laws.
• Legal Authorities: We may disclose your personal information to law enforcement authorities, government agencies, or other third parties as required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or merged entity.

5. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) where data protection laws may be different. When we transfer your personal information to such countries, we will ensure that adequate safeguards are in place to protect your personal information, such as standard contractual clauses approved by the European Commission or other appropriate mechanisms.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining the appropriate retention period, we take into account the nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and applicable legal requirements.

7. Your Rights

Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal information, including:

• Right of Access: You have the right to request access to your personal information and to receive a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information or complete any incomplete personal information.
• Right to Erasure: You have the right to request that we erase your personal information in certain circumstances, such as when the personal information is no longer necessary for the purposes for which it was collected or when you withdraw your consent (where applicable).
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the personal information or when the processing is unlawful.
• Right to Data Portability: You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as when we process your personal information for direct marketing purposes or based on our legitimate interests.
• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, please contact us using the contact information provided below. We may request additional information from you to verify your identity and process your request.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and other security technologies. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website, analyze website traffic, customize content and advertising, and provide social media features. By using our Website, you consent to the use of cookies and similar technologies as described in our Cookie Policy. You can manage your cookie preferences and opt-out of certain types of cookies through your browser settings or by following the instructions provided in our Cookie Policy.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party websites, and we encourage you to review the privacy policies and terms of use of those websites before providing any personal information.

11. Children’s Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take appropriate steps to delete that information.

12. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our Website.